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Support and Service straight from the Manufacturer

Benefit from our expertise and fast solutions

Choose the support that suits you! We provide comprehensive support and service offers for every need, including

  • Individual support packages with personal contact to our support team
  • Extensive knowledge database
  • Free video tutorials and manuals
  • Easy error reporting via web form
Knowledge Base (FAQ) Purchase Support

Fee-Based Support Offers

A support package includes direct contact with our technicians/consultants for questions and support surrounding all ecoDMS products:
Installation • Setup • Applications • Troubleshooting

Support Package Details DP Agreement Details

Bronze Support

Bronze Support

  • One-time purchasing price
  • Per support package
with 5 units at 15 minutes
Net: 123.95 EUR
Brutto: 147.50 EUR
19 % TAX
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Gold Support

Gold Support

  • One-time purchasing price
  • Per support package
with 20 units at 15 minutes
Net: 495.80 EUR
Brutto: 590.00 EUR
19 % TAX
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Mini Support

Mini Support

  • One-time purchasing price
  • Per support package
with 2 units at 15 minutes
Net: 49.58 EUR
Brutto: 59.00 EUR
19 % TAX
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Silver Support

Silver Support

  • One-time purchasing price
  • Per support package
with 9 units at 15 minutes
Net: 223.11 EUR
Brutto: 265.50 EUR
19 % TAX
Purchase Now