The article "Partnerships as the Key to Success" from BusinessPartner PBS covers the development and future perspectives of document management specialist ecoDMS. Ralf Schmitz, Reseller Sales and Distribution at ecoDMS, talks about the importance of automation, artificial intelligence (AI), and e-invoicing in the ECM market.
Since its founding in 2014, ecoDMS has grown from 500 to 23,000 customers and from 15 to around 1,500 resellers. Key success factors include the partner network, an attractive price-performance ratio, and an AI solution that works without requiring significant investments in IT infrastructure.
Partnerships with retailers, resellers, and integrators play a central role, as they contribute to optimizing business processes by connecting to systems like Datev, SAP, or Microsoft Dynamics.
As part of its tenth anniversary, a new partner program was introduced to recognize partners for their commitment. Schmitz sees e-invoicing and AI as key trends that will shape the market in the future. Digitalization will continue to advance, and the automation of business processes will become increasingly important.