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Incoming documents trigger and contain information for business processes. Digitizing, classifying and archiving such documents only covers the first steps of the automation chain. Companies achieve actual process efficiency through controlling the further processing of their documents. A BIT editor talked to Michael Schmitz, Managing Director of ecoDMS GmbH, and Adruni Ishan, authorised signatory of ecoDMS GmbH, about the features ecoWorkflow provides for this process. Download the full cover story from BIT issue 3-2019 as PDF here.